Return & Refund

Return & Refund

We do not provide shipping labels for returns from any country. Therefore, if you have any problem or issue with our product, you will have to send it back to us at your own expense and responsibility. If the product condition is not correct, you can return it within 30 days from the date of purchase and get a full refund or a replacement, excluding shipping and other fees. Refund will  be credited within 12-15 days to the to the bank account.

Time to Deliver:


The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time. Delivery Time for Domestic Orders: It takes 5-7 working days from the day of order confirmation to deliver the products within India given that the delivery is not delayed due to governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that delivery period exceeds the stipulated time, the order is cancelled and the customer is notified of the same. In such cases, the refund is made directly to the customer’s back account using the same mode the payment was made. Titan Company partners with reputed courier agencies to ensure prompt and secure delivery. Since the delivery of products is address specific, please ensure that the address entered while placing the order is correct.


Delivery Time for International Orders: The product is delivered within 7-21 working days outside India from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity proof for verification

 

Payment Method

  •  To ensure the security and reliability of your online payments, our website uses Stripe as our payment gateway service. Stripe is a trusted and widely used payment platform that allows you to pay with your credit card or debit card without sharing your sensitive information with us.
  • Our website partners with Stripe, one of the most secure and reliable payment gateways in the world, to process your credit card and debit card payments. With Stripe, you can enjoy a smooth and hassle-free checkout experience, as Stripe handles all the encryption and fraud prevention for your online transactions.
  • We value your security and convenience when you shop on our website. That’s why we use Stripe as our payment gateway to accept credit card and debit card payments. Stripe is a reputable and popular payment service that protects your personal and financial data with advanced technology and compliance standards.
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